All delivery timeframes are in addition to the listed production time.
FedEx Express Saver: This method is ColorWare’s standard shipping method. With Saver packages are delivered within 2-3 business days after production time.
FedEx 2nd Day: Delivers in 2 business days by 4:30 pm to business addresses and 7pm to residential addresses.
FedEx Standard Overnight: Next day delivery by 4:30 p.m.
FedEx Priority International: The only option available for shipments outside of the U.S. Delivery is within 24-48 hours. ColorWare ships internationally on a limited basis only. For a list of the countries to which we ship please click here.
USPS shipping is only used for domestic P.O. Boxes and APO and FPO addresses. Please select the closest FedEx option and ColorWare will update your order to the appropriate USPS method.
USPS Priority: Delivery within 2-3 business days.
USPS Express: Delivery within 1-2 business days.
- Can I ship to an alternate shipping address?
- Within limits, yes. If you are paying with a credit card the alternate shipping address must be on file with your card issuing bank so that we can verify it. Many card issuing banks allow an alternate shipping address on file or added to a “Notes” or “Comments” section. If your card issuing bank does not allow you to add an alternate shipping address on file this option is not available to you when using that credit card. If you pay with a bank transfer or cashier’s check you can ship to an alternate shipping address provided that the address is in any of the countries to which we ship. For that list please click here. Alternate shipping addresses are not allowed for payment with PayPal or international credit cards.
- Do I have to pay sales tax?
- ColorWare only charges U.S. sales tax for orders shipped to Minnesota.
- Do I have to pay duties and taxes?
- Yes, all international orders are subject to the duties and taxes of their country. Duties and taxes are calculated and charged when the product enters your country and are not included in any pricing information from ColorWare.
- How do I track my order?
- When your order ships ColorWare will email you the FedEx tracking number and post it in My Account. During production you can log in to My Account for updates or contact ColorWare directly by calling 888-452-6567 (international 1-507-474-6567) or emailing sales@colorwarecustom.com.
- I’ve already placed an order and I now want to upgrade my shipping. How do I do this?
- Shipping upgrades are possible up until the day the product leaves our facility. To upgrade your shipping you need to contact us directly at 888-452-6567 or by emailling sales@colorwarecustom.com.
- What happens if FedEx loses my package?
- ColorWare fully ensures every package we ship out. If your package does not arrive when the FedEx website indicates it should please contact ColorWare. We will contact FedEx to determine if there is a delay with the package or if we need to process a lost package claim. In the event of a lost package ColorWare will replace the lost product.
- What are the international shipping rates?
- International shipping rates are listed here.